Recent Water Damage Posts

Why is there water in my basement?

7/23/2020 (Permalink)

You walk down to the basement and turn on the lights — and you see water coming in. This is a challenge that is most likely to occur during springtime, so don’t be surprised if you have this experience in March, April or May when the weather is rainiest. This can happen in an unfinished basement, but cleanup and the related challenges are even more intensive when you have a wet basement that’s also finished with wet carpet, wood or tile.

When you do have water coming in a basement, it is important first to identify the reason for a wet basement floor — which will help you prevent it from happening again. It is equally as important to know how to clean up water in a basement so there’s no lasting damage.

REASONS YOU SEE WATER IN YOUR BASEMENT

When you have water coming in a basement, there is a long list of places to check for the leak. Here is what you should look for first:

  • Window Well: It is always nice to have windows in your basement, so you can enjoy a little bit of natural light. Groundwater and rainwater can accumulate, though, and make it more difficult for the integrity of your window wells to hold up. Examine your window wells for signs of leaks, and also check your gutters and downspouts. Overflowing gutters and downspouts can often lead to leaky window wells as water collects around the foundation of your house.
  • Honeycomb: If poorly mixed concrete was used to create your basement walls, honeycomb-like air pockets could form and allow water to leak in. You should be able to see these honeycomb formations, and they are relatively easy to treat as part of your basement waterproofing process.
  • Water Pipe Conduits: Water pipes need holes to get into your basement. These holes are typically sealed with a water plug, but those plugs only go so deep — about two inches on average. There may be a gap between the plug and the opening that allows for water to gather and leak into your basement.
  • Floor Drains: Water backups related to your own drain system or even the municipal water supply may lead to flooding up through your floor drain. Your basement’s waterproofing system should include a filter that draws this type of water away from your home. If you have one, and you are still experiencing water backups in your basement, it may be time to have the system serviced and checked for problems.
  • Wall Leaks: This is a challenge mostly in older homes. Water gathers in low spots after the soil settles over time. This lower settling level allows for water to begin leaking over the top of the wall of your basement. Water may also leak in through cracks in the middle of your walls, which is one of the more severe basement leaks. Middle-of-the-wall leaks appear because of massive pressure buildups in the ground and water pushing against the wall over time.
  • Sewer Pipes: Smaller sewer pipe leaks are the most difficult to deal with because they can go undetected for so long. You may first notice a sewer pipe leak of this variety by seeing stains on walls below the drain, ceiling staining or even signs of mold formation.
  • Floor Cracks: Basement floor cracks are often the result of a home settling over time. As your home settles, water begins to collect in spaces underground, applying pressure to your basement floor. Water can then leak into your basement through these cracks, or it can even enter as humidity that creates mold and mildew.
  • Sump Pumps: Sump pumps can fail for a number of reasons, including but not limited to poor installation, maintenance needs, clogged or frozen discharge lines, power failure, etc. A backup sump pump can help prevent leaking in most cases.

WHAT TO EXPECT WHEN YOU CALL A PRO

A professional can arrive at your home, assess the damage and make recommendations about the best course of action. A professional also has the experience and tools needed to navigate the situation safely and ensure you get the quickest, most effective solutions for your unique situation. Not only will SERVPRO of Muskogee/McIntosh Counties & Tahlequah know how to dry a wet basement, but they can also provide solutions that help prevent future issues and long-term damage.

Water Supply Lines: The Unseen Destroyer in your Muskogee Home

3/31/2020 (Permalink)

Most people see that SERVPRO is a flood cleanup and disaster mitigation company and think, "I live in Muskogee, I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't realize is that most of the water damage caused by flooding calls we receive come from broken or leaking water supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

When your home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

If You Have Water or Flood Damage?

Call Us Today- (918) 913-4490

What To Do Until Help Arrives

2/5/2020 (Permalink)

With the lowered temperatures from last week and the resulting frozen and broken water pipes, it seems appropriate to really talk about that to do until professionals can reach you to fix and/or dry your property. SERVPRO® teams are doing their best to get every job done quickly and completely so they can move on to the next site, but there were a great deal of homes and businesses affected by the cold. Because of this, we want to make sure that you know what to do to stop whatever the cause of the damage is and slow the damage process so that when we come in to restore your property, we can move quicker.

There are a few things you need to ask yourself as soon as water damage occurs.

  • “Is it safe to stay in the house?”
  • “Are there any electrical or ‘slip and fall’ hazards?”
  • “Can I perform the tasks at hand safely? Or should the whole process be left to professionals?”
  • “Will I be able to move wet objects? Are there objects that are too heavy to move away from the damage?”

Once these questions have been answered, you can proceed to do whatever you can do on your own.

You can remove excess water by mopping and blotting; but remember that the water is likely not just on the floor. Wiping excess water from wood furniture is especially important. Wood is particularly susceptible to water damage. It’s best to remove lamps and other tabletop items and promptly soak up as much water from the wood as is possible. While the damage will be different than that of a wood surface, other furniture materials and household items can be affected by water as well. It is best to prop wet upholstery and cushions and place aluminum foil or wood blocks between furniture legs and wet carpeting. Never leave wet fabrics in place. Hang furs and leather goods out of the way of the moisture. Above all, just remember that removing excess water will prevent it from spreading to other items or other locations.

Never use a household vacuum to suck up water. There are other ways to dry out your floor, carpeting, and walls. If it were summer, turning the air conditioning on would help with drying. In winter however, running the AC is not always an acceptable solution (especially in Illinois right now with temperatures near freezing). Rather than turn down the heat, it’s better to use a dehumidifier to dry the air in the building. The only exception to this option is if there is an electrical issue present with the water damage. In that case, don’t use any electrical devices; televisions, microwaves, etc.

It’s easy to overlook this next task, but it is imperative to remove colored rugs from wet carpeting. The same goes for books, magazines or other colored items. The colors in these items could bleed into carpeting, leaving stains that will require special equipment to remove. Just as well, moving art objects to a safe, dry place can reduce damages to walls, floors, and the art itself.

By gathering loose items and keeping the water damage contained to as small of a place as possible, it is likely that the restoration of the property will be easy and much less expensive.

Winter weather is tough on buildings, and broken pipes can cause some of the worst damage. Just be prepared and hold on to your patience knowing that the teams at SERVPRO® will get to you as soon as they possibly can. We will always do our best to make it “Like it never even happened.” ®

If you experience water damage from broken pipes, roof leaks, or anything else be sure to get a hold of the professionals at SERVPRO® of Muskogee/McIntosh Counties & Tahlequah for your cleaning and restoration needs. 918-913-4490

How Fast Can Water Damage Happen?

12/5/2019 (Permalink)

When it comes to water damage in your home time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours, the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually, the flooring and subflooring will be so warped it will not be repairable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  DO NOT let water damage get to this point in your home.  This will take time to fix and you will be displaced from your home.

SERVPRO of Muskogee/McIntosh Counties & Tahlequah has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss.  As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Inject dry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, Call us immediately for an expert assessment, 918-913-4490. We can make it "Like it never even happened.”

Water Damage Restoration Services

12/5/2019 (Permalink)

The procedure of restoration starts as quickly as you pick up the phone to call us.  SERVPRO of Muskogee/McIntosh Counties & Tahleuqah is accessible for your water emergencies 24 hours a day, 7 days a week, whether you have a tiny water loss such as leakage of your washer or a big loss where you come back to several inches of water filling your garage.  It is important to take ASAP action whenever you deal with water in your home. The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage

Water damage can be very stressful in your home and cause a lot of chaos. If you call SERVPRO of Muskogee/McIntosh Counties & Tahleuqah, feel comfortable knowing that our technicians have the particular training for water damage and the knowledge required to get you through this stressful moment. The cornerstone of our company is water damage.

What are you going to expect when calling SERVPRO of Muskogee/McIntosh Counties & Tahleuqah? We'll ask you a few questions about your water loss when you call. These issues will assist us to prepare with the necessary services, resources and number of technicians.

Be ready when you call to answer these questions:

  • Your name and contact information
  • Your insurance information (including agent name) if applicable
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

Upon arrival at your home, SERVPRO of Muskogee/McIntosh Counties & Tahleuqah will perform a thorough inspection including a damage evaluation.  Our technicians are trying to assess the seriousness of the damage at this point and to create an action plan.  We will inspect the source of the moisture and ensure that it is stopped before the restoration and drying process can start.  We will then determine the water's level of contamination

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO of Muskogee/McIntosh Counties & Tahleuqah can them go forward with our plan of action and begin the cleanup process.

Give us a call 918-913-4490

Disaster Response Is Teamwork!

12/4/2019 (Permalink)

There is a cleaning and restoration business located in the Muskogee area. You see their bright green trucks at businesses and residences around town. Their advertisements talk about disaster recovery. They seem to be good at drying buildings and always have the equipment needed. They will show up at commercial and residential locations after:

  • Fires
  • Floods
  • storms
  • Mold outbreaks

SERVPRO Has a Secret Weapon

That small company is one of many similar businesses around the country. At last count, there were more than 1,700 of them. Every one of them works locally, just like the one near you. Their corporate office activates the Disaster Recovery Team. The team turns those local experts into a regional task force. The recovery team is the communications center. It coordinates the activities of the task force and temporary labor brought in to assist with the damage.

Not all emergencies require a big response. They also have smaller response teams positioned. Those teams provide the same support as the corporate team, but on a smaller scale. These storm teams also play a role in larger regional disasters. They provide an intermediate level of control and operate as mobile command centers.

You now understand what makes that small cleaning and restoration business so special. They really are disaster recovery specialists. When fire damage, water damage or bad weather affect your home, you now know who to call. Those local cleaning and restoration professionals are ready to handle your problem. When they finish with the damage, your home will feel and look “Like it never even happened."

SERVPRO of Muskogee/McIntosh Counties & Tahlequah

Give us a call 918-913-4490

Water Destroys

11/18/2019 (Permalink)

Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a major contributor to loss of property.

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner's insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy.

Getting Back to Pre-Water Damage Condition

9/16/2019 (Permalink)

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

After the bulk of the water has been removed, our technicians use specialized equipment to target the water that’s harder to access. we use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Water Damage?  Give SERVPRO of Muskogee/McIntosh Counties & Tahlequah a call 918-913-4490.

Too Much Water

9/5/2019 (Permalink)

Too Much Water...

Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

Water damage is a problem that most property owners dread. When it rains heavily or snow melts quickly, the risk of this type of damage increases. Water can cause thousands of dollars’ worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and plumbing

There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately.

Water damage also increases the risk of mold growth, which is a very expensive problem to remediate. Hiring a water damage restoration company like SERVPRO of Muskogee/McIntosh Counties & Tahlequah can make the cleanup process easier to handle, we employ experienced workers who know the best ways to repair or replace damaged items and help with water damage cleanup.

Properties Drown By Time

8/29/2019 (Permalink)

Eighty percent of disasters are accompanied by water damage. 

When water damage occurs it is only a matter of hours before microbial growth settles to a point of visibility. It is important to mitigate water damage immediately. 

Every 24 hours water stands in a given area it can wick up drywall 6 inches and only increases with time. If water has seeped between walls or under a base board it is safe to assume the interior and exterior of the wall, studs and insulation are all affected by this time. It is important to have SERVPRO Muskogee/McIntosh Counties & Tahlequah to come, assess, and advise you if this is a potential claim and what must you do to save your property from dry rot, microbial (molds0, and other costly secondary damage. The consultation is completely free with no obligation. Please call 918-913-4490 and ask for Lin or Duel for your consultation.

Water, Humidity, and Oklahoma

5/29/2019 (Permalink)

Dehumidifiers and air scrubbers are placed in water affected rooms to purify the air from any airborne microbial.

Water
As water infrastructure ages in your residence or commercial property, the potential for leaks grows and the need for asset management increases. Planning ahead is key. Good system diagnosis can provide an accurate and cost-effective assessment.
Humidity
Humidity is the amount of water vapor in the air. Water vapor is the gaseous state of water and is invisible. Humidity indicates the likelihood of precipitation, dew, or fog.
Oklahoma
Oklahoma's climate ranges from humid subtropical in the east to semi-arid in the west. When you are dealing with water damage in Oklahoma, immediate action is crucial. SERVPRO professionals respond immediately and use advanced equipment and techniques to remove the water quickly. Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.

Give us a call if you have a water loss or potential mold in your home or business.  918-913-4490

Water Damage By The Inch...DID YOU KNOW?

12/7/2018 (Permalink)

Did you know?

A 1/4 inch supply line from the Ice Maker, with normal household pressure, can pump 1/2 to 1 gallon of water per minute.  That's 700-1,400 gallons of water running through the kitchen in a 24 hour time period.

Did you know?

A 3/8 inch supply line to a toilet can pump 2 to 3 gallons of water per minute with normal household pressure.  In a 24 hour period, that could be 3,000-4,000 gallons of water flowing through the home.  Hopefully not an upstairs toilet!

Did you know?

A 5/8 inch hose from a washing machine can pump 10-12 gallons per minute, or 14,000-17,000 gallons in a 24 hour period.  That is the size of a 18'x4' round swimming pool.

MAKE SURE YOU KNOW..

  • Where the main shut off is in your home?
  • Is the only shut off at the main meter?  Do you need to find it?
  • Does each appliance have its own shut off?

Find it, make it, let others know where it is in case you are on vacation, or away from home.

But in the unfortunate event that you should have a water leak... GIVE SERVPRO A CALL!

Water Destroys

11/19/2018 (Permalink)

water damage on a hardwood floor.

Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a major contributor to loss of property.

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner's insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy.

Getting Back to Pre-water Damaged Condition

9/18/2018 (Permalink)

Leaky HVAC destroyed door before leak was found

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

After the bulk of the water has been removed, our technicians use specialized equipment to target the water that’s harder to access. we use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Too Much Water...

9/18/2018 (Permalink)

Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

Water damage is a problem that most property owners dread. When it rains heavily or snow melts quickly, the risk of this type of damage increases. Water can cause thousands of dollars’ worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and plumbing

There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately.

Water damage also increases the risk of mold growth, which is a very expensive problem to remediate. Hiring a water damage restoration company like SERVPRO Muskogee/McIntosh Counties & Tahlequah can make the cleanup process easier to handle, we employ experienced workers who know the best ways to repair or replace damaged items and help with water damage cleanup.