Recent Posts

Water Damage By The Inch...DID YOU KNOW?

12/7/2018 (Permalink)

Did you know?

A 1/4 inch supply line from the Ice Maker, with normal household pressure, can pump 1/2 to 1 gallon of water per minute.  That's 700-1,400 gallons of water running through the kitchen in a 24 hour time period.

Did you know?

A 3/8 inch supply line to a toilet can pump 2 to 3 gallons of water per minute with normal household pressure.  In a 24 hour period, that could be 3,000-4,000 gallons of water flowing through the home.  Hopefully not an upstairs toilet!

Did you know?

A 5/8 inch hose from a washing machine can pump 10-12 gallons per minute, or 14,000-17,000 gallons in a 24 hour period.  That is the size of a 18'x4' round swimming pool.


  • Where the main shut off is in your home?
  • Is the only shut off at the main meter?  Do you need to find it?
  • Does each appliance have its own shut off?

Find it, make it, let others know where it is in case you are on vacation, or away from home.

But in the unfortunate event that you should have a water leak... GIVE SERVPRO A CALL!

Does Your Home Have A Mold Problem?

12/6/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

Smoke and Soot Cleanup

12/6/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Muskogee will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today 

Where Mold Lives

11/19/2018 (Permalink)

Mold Remediation Where Mold Lives Porous wooden floor not coated affected by mold.

Any porous material such as carpets/padding, ceiling tiles, insulation, wallboards, upholstered furniture and bedding that contain more than a small area of mold should usually be removed from any contaminated area and discarded.

Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely. Avoid exposing yourself or others to mold and hire a professional mold remediation service.

If you have any questions or want a free consultation please feel free to call SERVPRO Muskogee/McIntosh Counties  at 918-913-4490.

Do not paint or caulk moldy surfaces. Molded areas must be cleaned an dried effectively to mitigate its return to the affected area.

Sometimes dehumidifiers and air scrubbers as well as containments are necessary to clean an area without affecting other areas. 

Cross Contamination

11/19/2018 (Permalink)

Mold Remediation Cross Contamination New insulation to be installed before completed remediation in designated room. Contaminated insulation to be discarded due to cross contamination.

Cross contamination is the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect. It is the inadvertent transference of bacteria or other contaminants from one surface, substance, etc., to another especially because of unsanitary handling procedures. When proper precautions are not taken, usually due to lack of experience and/or information on the cleaning of microbials or molds, cross contamination occurs. Most molds and microbials are airborne and transfer very easily. Be sure to hire a professional if the area is larger than a 10"x10" area or if the situation persists after a proper environmental cleaning. Other factors may need to considered that the inexperienced person may not be aware of. For questions and a free consultation please call SERVPRO Muskogee/McIntosh Counties and Tahlequah at 918-913-4490.

Water Destroys

11/19/2018 (Permalink)

Water Damage Water Destroys water damage on a hardwood floor.

Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a major contributor to loss of property.

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner's insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy.

Community Service Business of The Year 2018

10/12/2018 (Permalink)

Community Community Service Business of The Year 2018 SERVPRO's Jordan Kelley and Linda Sacks accepted the award for Muskogee's Community Service Business of The Year 2018.

Mayor Bob Coburn issued a proclamation declaring the week of Oct. 8-12, as “Industry Appreciation Week” in Muskogee in celebration of National Manufacturing Month.

Last night, Indian Capital Technology Center, Port of Muskogee, and the Greater Muskogee Area Chamber of Commerce hosted the 21st annual Business & Industry Banquet and Awards Ceremony, where area businesses were recognized for their outstanding achievements over the past year.

This year, SERVPRO Muskogee/McIntosh Counties & Tahlequah earned our first Business and Industry award from Muskogee city for our efforts in community service. SERVPRO Muskogee/McIntosh Counties & Tahlequah won the Community Service Business of The Year award for 2018. We were recognized for our community contribution of over 1500 hours of community service, over $30k plus in sponsored contributions, and for partnering in special projects within the community that supported area congregations and local efforts to assist community members in need.

We are thankful for this gracious award and are glad we are able to make the contribution we can back to our communities and to the city of Muskogee. SERVPRO believes a healthy community on all levels means a healthy economy for all citizens.    

SERVPRO's Kelley Graduates Leadership Native Oklahoma

10/10/2018 (Permalink)

Community SERVPRO's Kelley Graduates Leadership Native Oklahoma Jordan accepting his award for completion of Leadership Native Oklahoma 2018 from AICCO President Bailey Walker.

SERVPRO Muskogee/McIntosh Counties and Tahlequah's Operations Manager, Jordan Kelley, graduated the American Indian Chamber of Commerce of Oklahoma's (AICCO) leadership cohort, Leadership Native Oklahoma (LNO), yesterday.

In Durant, OK, at Choctaw Casino and Resort, the AICCO graduated their second ever class for LNO, of which SERVPRO saw its first graduate go through.

Jordan was selected from an extremely competitive pool of leaders, business men and women and elected officials from across Oklahoma to participate in this year’s class. Since the inception of the franchise in 2011, Jordan turned the fairly young business into a leader in the corporate franchise, located in Ft. Gibson, OK, on a modest lot. Jordan, a second-generation franchisee, learned business values from an early age at home with his father, Owner, Carl Kelley, a local business man. Jordan believes, good business is good relationships. Jordan emphasizes civic engagement with his team as a mandatory job requirement.

Jordan is a mentor-leader where he grew up in Ft. Gibson. He gives back to his alma mater by mentoring and investing in students and sponsoring their various activities including most recently, Muskogee’s Regional Jr. Livestock Show. He is also a member of the Muskogee Exchange Club, Rotary Club, and volunteers with organizations through out the year.

SERVPRO Muskogee/McIntosh & Tahlequah sponsors numerous community events across the various counties in eastern Oklahoma.

Jordan exercises equal employment opportunities and possess a team well-known in the region for its superior customer service and client relations.

Oklahoma School Plant Management Association

9/18/2018 (Permalink)

Commercial Oklahoma School Plant Management Association Cherokee Elementary, Tahlequah, OK

The Oklahoma School Plant Management Association Originated in 1978 after state and local school officials recognized the need to identify outstanding people and programs that could provide assistance to others. OSPMA was formed to educate the school community regarding the educational value of well-maintained facilities. The first School Plant Manager workshop was conducted by the State Department of Education December 4th-5th 1978, at Central State University in Edmond. An annual conference has been conducted ever since.

OSPMA is proud to partner with gold sponsor, SERVPRO, for their 2018 conference at Sequoyah State Park in Wagoner.

SERVPRO is called on in many school districts to help support the facilities and restore their school environments to safe and operational standards for their students and faculty. Not only are we called on for restoration but for power washing, stadiums, general cleanings, and duct cleanings throughout the school year.

Steps for Mold Remediation

9/18/2018 (Permalink)

Mold Remediation Steps for Mold Remediation Mold above a shower in a residence

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Step 1: Emergency Contact 918-913-4490
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration