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Water, Humidity, and Oklahoma

5/21/2018 (Permalink)

Water Damage Water, Humidity, and Oklahoma Dehumidifiers and air scrubbers are placed in water affected rooms to purify the air from any airborne microbial.


As water infrastructure ages in your residence or commercial property, the potential for leaks grows and the need for asset management increases. Planning ahead is key. Good system diagnosis can provide an accurate and cost-effective assessment.


Humidity is the amount of water vapor in the air. Water vapor is the gaseous state of water and is invisible. Humidity indicates the likelihood of precipitation, dew, or fog. 


Oklahoma's climate ranges from humid subtropical in the east to semi-arid in the west. When you are dealing with water damage in Oklahoma, immediate action is crucial. SERVPRO professionals respond immediately and use advanced equipment and techniques to remove the water quickly. Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects

It Never Dies

5/7/2018 (Permalink)

Mold Remediation It Never Dies Production Crew Managers, Taylor Ferguson creating a containment and Jon Rogers dressed out in affected room.

Have you ever wondered why and how mold decided to live there?

Then you “clean” for it to return again and again?

If you are unsure of what you are seeing is mold, you can call us for a consultation. We will come and inspect. Once mold is visible to you, it is time to call us and begin the remediation process.

Upon consultation, we can generally identify possible sources within the residence or property that is enabling the mold’s growth and habitat. It is imperative that proper precautions are taken when dealing with airborne microbials such as mold. Containments, air scrubbers, Tyvek suits and booties, and dehumidifiers are necessary when removing mold from a property.

Mold is a living thing that never dies, it can only be removed.

Under some circumstances there may be certain insurance coverages available. We can assist you with your claim and directly advocate for you with your insurance company on your behalf. If you haven’t filed a claim we can also advise you more thoroughly on the matter at no cost. We will advise you in your best interest not ours.

SERVPRO Operations Manager Kelley Selected for Prestigious State Leadership Program

4/6/2018 (Permalink)

Community SERVPRO Operations Manager Kelley Selected for Prestigious State Leadership Program Operations Manager, Jordan Kelley. 2018 Leadership Native Oklahoma participant.

AICCO Announces 2018 Class of Leadership Native Oklahoma

Oklahoma City, OK -The American Indian Chamber of Commerce of Oklahoma (AICCO) hosts Leadership Native Oklahoma (LNO) as a unique leadership opportunity for business, governmental, and community leaders. Broadening their networks and sharpening their understanding of the tribal and Native communities builds their relationships within the tribes and their leaders. LNO is a leadership and education program for leader-citizens from all across Oklahoma to learn about the tribes and entice engagement in culturally appropriate ways while learning about their awesome impact on the state. LNO has selected professionals with diverse backgrounds, skill sets, and experiences. Most importantly this year’s class, as the previous class's selections, exemplify leadership and influence and LNO intends to expand the participants living networks.

“Leadership Native Oklahoma (LNO) is committed to improving Oklahoma’s future for our communities native and non-native alike by encouraging, instilling and facilitating a support network of dynamic leaders with a tribal perspective in mind.” AICCO Executive Director, Annetta Abbot, said.

Jordan Kelley, Operations Manager at SERVPRO Muskogee/McIntosh Counties & Tahlequah, was selected from an extremely competitive pool of leaders, business men and women and elected officials from across Oklahoma to participate in this year’s class. Since the inception of the franchise in 2011, Kelley turned the fairly young business into a leader in the corporate franchise, located in Ft. Gibson, OK, on a modest lot. Kelley, a second-generation franchisee, learned business values from an early age at home with his father, Owner, Carl Kelley, a local business man. Kelley believes, good business is good relationships. Kelley emphasizes civic engagement with his team as a mandatory job requirement.

Kelley is a mentor-leader where he grew up in Ft. Gibson. He gives back to his alma mater by mentoring and investing in students and sponsoring their various activities including most recently, Muskogee’s Regional Jr. Livestock Show. He is also a member of the Muskogee Exchange Club, Rotary Club, and volunteers with organizations through out the year.

SERVPRO Muskogee/McIntosh & Tahlequah sponsors numerous community events across the various counties in eastern Oklahoma.

Kelley exercises equal employment opportunities and possess a team well-known in the region for its superior customer service and client relations.

“As you can see from the caliber of our 2018 Class that we have several outstanding leaders that are doing great things…,” said AICCO President and member of the Chickasaw Nation, Bailey Walker. “The value of LNO is especially important for the group to be introduced to tribal policy, sovereignty, and commerce.”

Leadership Native Oklahoma is a division of the American Indian Chamber of Commerce of Oklahoma and its programs. AICCO is an organization in which American Indian businesses, tribal leaders, and non-native businesses can come together with innovative ideas that will promote and enhance the success of all people.

Storm Teams 2018

2/22/2018 (Permalink)

Storm Damage Storm Teams 2018 SERVPRO convoy leaving FT. Gibson, OK, on 2.22.18 for Detriot, Michigan.

Detroit, Michigan 

Due to freezing temps in the northern region of the states, our crews dispatched early this morning. Hitting the road and traveling north to we're ready to help out our northern cities.

Being Large Loss certified, when other parts of the country are in need of support for emergency mitigation services and in order to reduce and help prevent secondary and total loss, SERVPRO Muskogee/McIntosh Counties & Tahlequah gets the call.

This is the second time this storm season our project crews traveled cross-country to help put families back into their homes. Helping create a safe environment for them to begin rebuilding.

It is important to call first responders during an emergency but it is just as important to know you will call SERVPRO Muskogee/McIntosh Counties & Tahlequah next. We are always ready to begin emergency mitigation, work with your insurance company on your behalf, and work with the adjusters to ensure you are getting the best possible communication, answers, and results for your unique and unfortunate situation while you take care of your family. Let us take care of your property. It should be the last of your worries and will be with SERVPRO Muskogee/McIntosh Counties & Tahlequah.

Call SERVPRO at 888-601-5526

Go Red for Natives

2/19/2018 (Permalink)

Community Go Red for Natives SERVPRO's Lin Sacks presenting check to #GoRedForNativeWomen at the American Heart Association event last November.

SERVPRO Supports Go Red For Women

SERVPRO Muskogee/ McIntosh Counties & Tahlequah's Lin Sacks was invited as keynote speaker for the American Heart Association's Go Red for Native Women held in Oklahoma City, last November.

SERVPRO Muskogee/McIntosh Counties & Tahlequah took the opportunity to share their heart, passion and give support for AMA's efforts.

SERVPRO Muskogee/ McIntosh Counties & Tahlequah presented the AHA with a check to help further their efforts into 2018 with the understanding that heart disease disproportionately affects the Native community at higher rates than most other communities in the nation.

SERVPRO Muskogee/McIntosh Counties & Tahlequah is a proud sponsor of the American Heart Association and has a history of involvement. 

Lin Sacks is a public speaker and citizen of the Cherokee Nation. She represents SERVPRO in various involvements and within the tribes.

SERVPRO In The News 2.9.18

2/16/2018 (Permalink)

Community SERVPRO In The News 2.9.18 SERVPRO is ranked #12 for 2018 in Franchise Magazine

We would like to thank The Muskogee Phoenix for a great article.

Fort Gibson business ranks high in company

by: Muskogee Phoenix

  • Feb 9, 2018

FORT GIBSON-SERVPRO, a cleanup and restoration franchise company, continues to dominate its segment of Entrepreneur magazines Franchise 500 list, receiving top ranking in the Restoration Services industry for the 15th consecutive year. 

Arthur Kelley, owner of SERVPRO of Muskogee/McIntosh counties and Tahlequah, said the company also achieved the number 12 spot overall in the prestigious rankings, standing out in a record-breaking group of more than 1,020 franchises qualified for the 2018 list.

Information: Arthur Kelley, (918) 913-4490, or

*SERVPRO Muskogee/ McIntosh Counties & Tahlequah has won various awards over the years including Storm Rookie of the Year in 2013. 

Contact us at 918-913-4490 or 888-601-5526

Follow Us Live

2/13/2018 (Permalink)

General Follow Us Live Visit our page

Facebook Live Broadcasts

Every week, SERVPRO Muskogee/McIntosh Counties & Tahlequah go live on Facebook sharing facts and tips helping the general public with simple, frontline, easy-to-do emergency mitigation tips for the inexperienced homeowner, renter, or facilities manager of any type or size of area.

Whether it is a commercial facility or a residential property our SERVPRO crew knows just what our community is looking for. As our Business Development team is on the ground speaking to customers and property owners, we incorporate those conversations into quick handy tips. Those tips are then shared weekly on Facebook. You can watch our live broadcasts and interact with your favorite host once a week, every Friday at 3 P.M. central time. to receive your SERVPRO Live broadcast go to SERVPRO Muskogee/McIntosh Counties & Tahlequah on Facebook, like our page, and get access to all the great, wonderful, and sometimes life saving tips. 

To watch our Facebook Live broadcasts, "Like" SERVPRO Muskogee/McIntosh Counties & Tahlequah

Content Restoration

2/7/2018 (Permalink)

Fire Damage Content Restoration Mashell Hall packing out content

Apartment Fire

In January of this year, a Muskogee apartment caught fire and lost complete use of some of its units. 

One tenant in particular lived 30 years in her apartment before a space heater turned an entire building into a desolate burnt patch where lives once lived and created memories. 

After 30 years, she had many items of great value that need salvaging with delicate attention. Our content crew took the lead on combing through the rubble and debris to find what was left of all the great memories that she and other tenants accumulated while living in their apartment. 

Content restoration is a tedious and meticulous job but our crew understands that every piece counts when its all you may have left and every measure is taken to restore your treasures. 

When needing to restore items of value, sentimental or monetary, SERVPRO Muskogee/ McIntosh Counties & Tahlequah handles every unique situation and item as though it is priceless. 

Call for more information on our restoration services:

888-601-5526 / 918-913-4490

Muskogee Smoke and Soot Cleanup

2/5/2018 (Permalink)

Fire Damage Muskogee Smoke and Soot Cleanup Residential Fire

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Muskogee/McIntosh Co. & Tahlequah will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 918-913-4490

Winter Storm Grayson 2018

2/1/2018 (Permalink)

Storm Damage Winter Storm Grayson 2018 Production Crew preparing for travel to New England to assist in Storm Grayson.

Winter Storm Grayson made its way through the New England area at the top of the year in January.

SERVPRO Muskogee/McIntosh Counties & Tahlequah always prepared and Faster to any size Disaster, made their way to the northern states helping with them with their overwhelming need of support and emergency mitigation.

Our crews braved the weather and returned with rave reports. 

It was noted that, Production Crew Manager, Jonathan Rogers was credited for having a well organized and cohesive team that overcame the needs of many despite the challenging circumstances that many of the local businesses and residents met.

SERVPRO Muskogee/ McIntosh Counties & Tahlequah came through and helped restore numerous families to their homes through the turbulent time. 

SERVPRO Muskogee/McIntosh Counties & Tahlequah are thankful to have our crews return home safe and sound.